Privacy Policy

1. Who We Are

This website is operated by Voltmen Energy Solutions PVT LTD, a company registered in India, with its principal place of business at Sector 44, Gurugram, Haryana — 122003. We operate under the brand name Voltmen Solar.

For any privacy-related queries, you can contact us at: voltmenenergy@outlook.com

2. What Information We Collect

We collect information you provide directly to us, including when you:

• Fill in our "Get Free Survey" or "Get Quote" forms (name, mobile number, address/area, monthly electricity bill)
• Call us directly via the phone numbers listed on our website
• Contact us by email
• Interact with our website (browsing behaviour, pages visited, time spent)

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This is collected through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Contact you to schedule a free site survey or solar consultation
• Provide you with a solar installation quote and relevant product information
• Assist you with PM Surya Ghar Yojana subsidy applications and DHBVN/UHBVN documentation
• Communicate with you regarding your project status and after-sales support
• Improve our website, services, and marketing based on aggregated usage data
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. These include:

• Essential cookies: required for the website to function correctly
• Analytics cookies: help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: used to show relevant advertisements on third-party platforms

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Third-Party Services

We may use third-party services including Google Analytics, Google Ads, and Meta (Facebook/Instagram) advertising tools to understand website traffic and display relevant advertisements. These services may collect information about your visits to our and other websites. Their use of your data is governed by their own privacy policies.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. Lead and customer data is typically retained for 3 years from the date of last contact, after which it is securely deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at voltmenenergy@outlook.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy, please contact: